Troubleshooting
Fast checks for bot responses, voice playback, device status, account access, billing, and stuck UI states.
Troubleshooting
Fast checks for bot responses, voice playback, device status, account access, billing, and stuck UI states.
No voice in chat usually means the bot has no voice assigned, playback is muted, the phone is on silent, or the browser audio session needs a user tap.
If a bot personality seems off, check the selected template, custom prompt, mood, and helpfulness slider.
If payment fails, verify the payment method in Billing and remember that Stripe handles card processing directly.
- Check provider/model setup if a bot is not responding
- Check voice assignment and speaker mute if audio is missing
- Power-cycle devices that are offline
- Refresh, pull-to-refresh, or reopen the PWA for stuck UI
- Use password reset or the original OAuth method if login fails
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