
Help Center
Bots
Create AI personalities with custom system prompts, avatars, and voice settings. Chat with them in real-time or assign them to hardware devices.
- Register a new bot with the 6-step creation wizard
- Edit bot profile inline: name, tagline, avatar, system prompt
- Set visibility (public/private) and NSFW filtering
- Assign a voice to your bot for text-to-speech
- Share bots with other users or publish to the community directory
- Chat with your bot directly from the console
Voices
Create custom voice profiles for text-to-speech. Generate voices with AI, upload audio samples, or record your own.
- AI Generate: describe a voice and generate it with tuning controls for pitch, speed, timbre, age, gender, emotion, accent, and use case
- Use voice templates (19 presets) to quickly start with a character archetype
- Upload a WAV, MP3, or OGG audio file as a voice sample
- Record your voice directly in the browser with multiple takes
- Run voice cleanup/isolation to remove background noise
- Compare original vs cleaned versions before saving
- Assign voices to any of your bots
Devices
Manage physical SoulBox hardware devices. Claim new devices, link them to bots, and configure settings.
- View all claimed devices with status and last-seen timestamps
- Claim a new device by entering its device ID
- Link a bot to a device for voice interaction
- Configure device settings: Wi-Fi, volume, wake words
- View device activity and connection history
Community
Explore public profiles, discover bots, and connect with other SoulBox users.
- Browse the public member directory
- Explore the bot directory to find and follow public bots
- Send friend requests and manage your friends list
- View public profiles with bio, bots, and shared content
- Follow bots from other users to add them to your collection
Messages & Notifications
Stay connected with direct messages and real-time notifications.
- Send direct messages to friends and other users
- Real-time typing indicators in conversations
- Notification inbox for friend requests, bot follows, DMs, and system alerts
- Mark notifications as read, bulk select, and delete
- Notification bell in the header with unread badge count
Friends
Build your network with an approval-based friend system.
- Send friend requests from any public profile
- Accept or reject incoming requests
- View your friends list and pending requests
- Unfriend users at any time
- Friends can DM each other directly
Billing & Plans
Manage your subscription, view invoices, and upgrade your plan for more bots, voices, and features.
- Choose from Starter (free), Basic, Premium, or Pro plans
- Upgrade or downgrade your plan at any time
- Secure checkout powered by Stripe
- View invoice history and download receipts
- Manage payment methods: add, remove, set default
- Monitor usage quotas for bots, voices, audio minutes, and text credits
Account & Profile
Manage your identity, privacy settings, and view a complete summary of your data.
- Edit display name, bio, location, and profile photo
- Toggle individual fields between public and private
- Master public/private toggle for your entire profile
- Generate an AI-written bio from your profile data
- View your complete data graph: records, storage usage, billing, and activity
- Browse your media gallery of uploaded and generated files
Sounds & Wake Words
Manage audio cues and train custom wake words for your devices.
- Upload or generate startup and processing sound effects
- Assign sounds to bots for personality-specific audio cues
- Train custom wake words with voice samples
- Configure wake word sensitivity per device
Security & Privacy
Your data security and privacy are important to us.
- All API communication uses HTTPS encryption
- Passwords are hashed and never stored in plain text
- OAuth sign-in supported via Google and other providers
- Payment processing handled securely by Stripe
- You can view and export all data stored on your account
- Per-field privacy controls let you choose what is public
Frequently Asked Questions
Still need help?
Our team is here to help with any questions about your account, devices, or the platform.